Our Customer Service and Commitment to You

  What BabyRuffles.com can give you as a customer?  -  Everything you need and deserve when shopping.

  ~ Not Just Good Customer Service .. but Great Customer Service!
  ~ Quality Bedding at Affordable Prices
  ~ Free and Fast UPS Ground Shipping within the Continental US
  ~ Easy Returns and No Restocking Fees
  ~ A Safe and Secure Shopping Environment

  My Personal Commitment to You
  Not just good customer service ... but Great customer service. My focus is your happiness and giving you great customer
  service and quality products. Please be assured that you will be well cared for at BabyRuffles®. If you have any
  questions, I am just an email away.  teresa@babyruffles.com

  Quality Bedding at Affordable Prices
  We strive to bring you quality baby bedding and kid bedding at affordable prices. If you have any questions about
  the baby bedding, kid bedding, toddler bedding or accessories, just let me know. I will be happy to answer your
  questions with a reply email usually the same day. (I believe in not just okay.. but GREAT customer service.)
  Also, new items are being added weekly so make sure to check back in for more great great deals.

  Free and Fast UPS Ground Shipping
  Spend $50.00 and get free UPS Ground shipping within the continental US.
  Shipping to address: AK, HI, PR, APO, AE, and PO Box is available. It is a service I happily offer, however it
  does require additional shipping costs. (Because of the extra postal requirements.)

  Easy Returns and No Restocking Fees
  We are confident that we have excellent products.
  Therefore, there is no need for a limited time guarantee on standard items. If you are not happy with your order, simply
  return it for credit, exchange or full refund of the product purchase price as long as the item/s are returned as
  purchased, unwashed and undamaged. If you are returning an item/s for personal reasons, those returns will be at your
  expense.  If an item is being returned because of a  manufacturer's defect or our error, please email me and
  I will send you a prepaid label at our expense. (Damaged can be any of the following: consumer stained, smudged, tobacco
  fragranced, strong household fragranced, returned not in original packaging therefore damaged by return shipping and/or
  other properties of destruction or abuse.) (Our guarantee is based on the honor system, please do not abuse.)
  If you need to return an item, please return to the below address at the bottom of this page.

  A Safe and Secure Shopping Environment
  First and foremost .. we do not sell any of your information.
  With respect to security: We have appropriate security measures in place within the website to protect
  against the loss, misuse or alteration of information that we have collected from you at our site.  Your order
  information is handled on a secure website (The http:*s* = secure site.) and is never misused or sold. I also shop
  quite a bit online and want my ordering information kept from the hand of mischievous individuals. (More information
  can also be found on the Privacy Statement page.) If you feel that this site is not following its stated information
  policy, you may contact The DMA's Committee on Ethical Business Practices at mgoldberger@the-dma.org, state or local
  chapters of the Better Business Bureau, The Federal Trade Commission by phone at 202.FTC-HELP (202.382.4357)
  or electronically at http://www.ftc.gov/ftc/complaint.htm or Us at the email address at the bottom of the page.